Contact Us

Phone #:    918-682-1721

Fax #:         918-683-2292

TTY#:          888-678-6768

P.O. Box 2973

Muskogee, OK  74402

4401 E. Hayes Street

Muskogee, OK  74403

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Muskogee County Public Transit  Authority

Title VI

Overview

Title VI of the Civil Rights Act of 1964 states the following:
“No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

Muskogee Transit operates public transportation services and employs individuals without regard to:
• Race
• Color
• National Origin

Muskogee Transit is committed to complying with the requirements of Title VI in all federally funded programs.

How can I file a Title VI Complaint

Any individual who feels they have experienced unlawful discrimination under Title VI can submit a complaint at no charge. Complaints may be submitted by the following methods:

Click on the links below to access the following:

Title VI Complaint Guidelines

In order for Muskogee Transit to investigate a complaint filed, the following guidelines must be met:

  • The issue must be one of discrimination, and specific criteria must be met to in order for Muskogee Transit to investigate the charge of harassment, discrimination and/or retaliation.

  • It is necessary to show that persons of a different group (race, color, national origin) have been treated in a different manner or in the refusal or restriction of a facility or service.

  • The complaint must be filed within 180 calendar days from the date of the alleged discriminatory act.
     

Completing the Title VI Complaint Form

The following information is provided in an effort to assist you in the completion of the discrimination complaint form.

  • Please answer all sections of the applicable complaint form. In completing the form, please provide clear and concise information when describing the alleged discriminatory practice(s) and/or act(s). Incomplete forms will be returned without further processing.

  • For additional information or assistance in filing your complaint, contact Muskogee Transit’s Administrative Office at  918-682-1721 (TDD: 888-678-6768).

  • If mailing in a complaint form please mail it to Muskogee Transit Attn: Executive Director P.O. Box 2973 Muskogee, Ok 74402. Or Submit by email to customerservice@muskogeecountytransit.org.
     

To file an online complaint form please click here:  Title VI Complaint Form

Request more information

If you would like additional information on Muskogee Transit’s nondiscrimination obligations please call 918-682-1721, (TDD: 888-678-6768) or email us at customerservice@muskogeecountytransit.org